Tag: Startup

My Experience Being Ghosted in Business – When Silence Speaks Louder Than Words

Ah, the dreaded silence. You’ll know what I mean if you’ve been in business long enough. You meet a potential client, present your best proposal, feel like you’ve hit it off, and then… nothing. No reply, no feedback, no decision. Just radio silence. It’s as if they’ve vanished into thin air. You check your email, refresh your inbox, and even wonder if your messages got lost somewhere in the digital abyss.

“Maybe they’re busy,” I’d tell myself. “Maybe they need more time to decide.” But deep down, I knew the truth – I was being ghosted. And trust me, being ghosted in business stings just as much as it does in personal relationships.

The Frustration of Waiting

The first few days after sending a proposal are always filled with hope. You replay the meeting in your head, analyzing every word and gesture. “They seemed interested,” you think. “They asked all the right questions. Surely, they’ll get back to me soon.”

But then a week passes—two weeks, a month. The silence becomes deafening. You send a follow-up email—polite, professional, maybe even a bit optimistic. Still, nothing.

Is it something I said? Did I price it too high? Were they just pretending to be interested? The self-doubt creeps in. You feel stuck in limbo, unable to move forward or close the chapter.

And this is where the real danger lies – in the waiting. There is endless waiting for a response that may never come. It drains your energy, consumes your thoughts, and, worst of all, wastes your time.

How Long Should You Wait?

Here’s the million-dollar question: How long should you wait for a response before moving on?

In the early days of my startup journey, I used to wait far too long. I’d give potential clients the benefit of the doubt, thinking they needed more time. “Give it another week,” I’d say to myself. Weeks turned into months; before I knew it, I was stuck in a cycle of endless follow-ups.

But I’ve learned that waiting too long is a trap. The longer you wait, the more power you give the other party over your time and emotions. You become reactive, always hoping for a response instead of being proactive and focusing on other opportunities.

I now follow a simple rule: Three follow-ups, and then I move on.

  • The first follow-up after one week is a gentle reminder.
  • The second follow-up after two weeks was more direct but still polite.
  • Final follow-up after one month – firm and clear that this will be the last message unless they respond.

If they don’t respond after the third follow-up, I cut my losses and move on.

No hard feelings, just a mental note that this is not the kind of client I want to work with.

Why Do Customers Ghost?

Understanding why customers ghost can help ease the frustration, though it doesn’t make it any less annoying. Here are some common reasons I’ve encountered:

  1. They’re Not Ready to Decide
    Sometimes, the timing just isn’t right. They might have other priorities or are waiting for budget approval.
  2. They Don’t Know How to Say No
    Let’s face it – rejecting someone is hard. Some people avoid confrontation at all costs, even in business. Rather than saying no, they choose to disappear.
  3. They’re Fishing for Better Deals
    This one hurts. Some clients string you along while they shop around for a better offer.
  4. Internal Politics
    The person you spoke to might love your proposal, but the decision-making process involves multiple layers of approval, and somewhere along the way, things get stuck.
  5. They’ve Lost Interest
    It’s possible they were genuinely interested at first but later changed their minds. Instead of updating you, they simply go silent.

When Persistence Becomes a Waste of Time

There’s a fine line between persistence and desperation. In the early days of Favoriot, I believed persistence was the key to success. And to some extent, it is. But when persistence turns into chasing uninterested clients, it becomes a huge drain on your time and energy.

I’ve learned to recognize the signs early. If a client shows repeated patterns of delay, vague responses, or constant rescheduling, it’s a red flag. Instead of chasing after them, I shift my focus to clients who are ready and eager to work with us.

Why waste time knocking on a locked door when there are plenty of open doors waiting for you?

The Power of Letting Go

Letting go isn’t easy, primarily when you’ve invested time and effort into a proposal. But sometimes, it’s the best decision you can make.

One of the hardest lessons I’ve learned is that not every opportunity is meant to be yours. And that’s okay. Business is full of ups and downs, wins and losses. The key is to learn from each experience and keep moving forward.

How to Handle Ghosting Like a Pro

So, what should you do when you’re being ghosted in business? Here’s my approach:

  1. Stay Professional
    Resist the urge to send angry or passive-aggressive messages. Always maintain professionalism and leave the door open for future opportunities.
  2. Set a Follow-Up Limit
    As I mentioned, stick to a follow-up schedule and know when to leave.
  3. Focus on New Opportunities
    Don’t let one unresponsive client consume your energy. Keep building your pipeline and exploring new opportunities.
  4. Reflect and Learn
    Every experience is a chance to learn. Reflect on what went wrong and how to improve your approach next time.
  5. Trust Your Instincts
    If something feels off, trust your gut. Not every client is worth the chase.

Moving On with Confidence

It’s easy to take ghosting personally, but remember – it does not reflect your worth or business.

In most cases, it’s more about them than you.

In the world of business, you’ll encounter all kinds of people. Some will appreciate your work and respond promptly. Others will ghost you without a second thought. The key is to stay resilient, keep your standards high, and focus on clients who value your time and expertise.

And who knows? Sometimes, the ones who ghost you today may return months later, ready to do business. When that happens, you’ll have the upper hand.

Until then, keep moving forward. There are plenty of doors waiting to be opened.

Life as a CEO: A Small Startup vs. a Big Conglomerate

The journey of a CEO is rarely a straight road. It’s a rollercoaster of challenges, decisions, and balancing acts. But there’s a world of difference between being the CEO of a small startup and leading a massive conglomerate. I’ve been on the startup side, and I’ve also witnessed how corporate giants operate. It’s like comparing running a speedboat to steering a cruise ship.

In this article, I’ll share how their daily lives differ and why their challenges are unique. Let’s start with the morning routines — that’s where everything begins.

The Morning Hustle

The Startup CEO:

5:30 AM — The alarm buzzes, but there’s no such thing as a leisurely morning. My head is already filled with thoughts about the next product release, an upcoming investor pitch, or the latest software update bug that refuses to go away.

I brew coffee while reading emails and scrolling through the latest tech news. There’s no PR team to summarize market trends for me, so I gather my intel. I quickly jot down a to-do list:

  • Prepare the investor deck
  • Follow up with our developer on the IoT dashboard issue
  • Post something on social media to keep our followers engaged

It’s a constant juggle of priorities. No two mornings are the same.

The Conglomerate CEO:

6:00 AM — The morning is calm, well-orchestrated, and efficient. A team has already prepared a briefing report summarizing key developments in the business world.

After a healthy breakfast, I glance through the latest business updates and reports while my assistant texts reminders for the day’s meetings:

  • 9:00 AM — Meeting with the board of directors
  • 11:00 AM — Media interview about the company’s latest sustainability initiative
  • 2:00 PM — Conference call with the regional heads

Unlike a startup CEO, my mornings are predictable, structured, and focused on high-level decision-making. There’s no need to check social media metrics or worry about customer support issues — those are already handled by various departments.

The Office Experience

The Startup CEO:

By 8:00 AM, I’m already in the office — a shared co-working space or a modest office with mismatched furniture. The vibe is casual, even chaotic at times. I greet the small team, and we immediately jump into problem-solving mode.

Every day feels like a battlefield. One moment, I’m reviewing code with the tech team, and the next, I’m on the phone with a potential client, trying to convince them why they should trust our tiny company over bigger competitors.

We work shoulder to shoulder, and no one is exempt from menial tasks. Need to arrange chairs for a meeting? I’ll do it. Startup life is hands-on, personal, and fast-paced. I wear multiple hats—CEO, marketer, fundraiser, and sometimes even janitor.

The Conglomerate CEO:

By 9:00 AM, I walk into a towering glass building with my name on the parking spot. The elevator ride to the top floor feels almost symbolic. My day begins with a briefing from key department heads. Each report is polished and filled with data and recommendations.

The office is sleek and well-organized. The energy is different — it’s calm but intense. Every decision I make here affects thousands of employees and shareholders. I’m not worried about cash flow daily — my focus is on strategy, acquisitions, and global market expansion.

The scale is massive, and my role is to steer the ship, ensuring we stay on course while navigating corporate politics and external pressures.

The Decision-Making Process

The Startup CEO:

Decisions are made quickly, often on the fly. There’s no time for endless meetings or layers of approval. I do it within hours, not weeks when I need to pivot.

But that speed comes with risks. There’s always a chance that a decision might backfire. Should we focus on product development or marketing this month? Should we take on that new project even though we’re already stretched thin? These are tough calls. Every decision feels personal because the company’s survival depends on it.

Sometimes, I make decisions based on instinct, especially when data is limited. It’s scary but also exhilarating.

The Conglomerate CEO:

In contrast, decisions here take time. There’s a process — meetings, discussions, and risk assessments. We have teams to analyze data, provide forecasts, and anticipate outcomes.

It’s less about survival and more about sustainability. I rarely make decisions alone; I rely on advisors, consultants, and senior managers to offer different perspectives. The stakes are higher, but the impact is spread out.

While a startup CEO’s decision could sink the company in weeks, a conglomerate CEO’s wrong move might take years to show its full effect.

Financial Worries

The Startup CEO:

Cash flow is king. Every cent matters. I constantly think about runway, burn rate, and when we’ll need to raise our next round of funding. Sleepless nights are worrying about whether we can pay our team next month.

Fundraising feels like a full-time job. Every meeting with an investor can be a turning point for the company. Rejection is part of the game—I’ve learned not to take it personally, though it’s hard sometimes.

The Conglomerate CEO:

Financial concerns are on a different scale. I’m not worried about payroll; I’m more concerned about quarterly earnings and how they’ll be perceived by investors and analysts.

I spend time with the CFO discussing mergers, acquisitions, and new market opportunities. We deal with billion-dollar decisions, not just survival tactics. The pressure is immense, but it’s more about growth than survival.

Personal Life and Work-Life Balance

The Startup CEO:

What is work-life balance?
My work is my life. There’s no clear boundary between the two. I’m constantly on call, responding to emails at midnight or brainstorming new ideas during dinner.

Weekends? Forget it. If I’m not at a networking event or reading the latest tech trends, I’m troubleshooting problems. It’s exhausting but deeply fulfilling. Every milestone, no matter how small, feels like a victory.

The Conglomerate CEO:

It’s easier to draw a line between work and personal life. I have a strong support system—assistants, advisors, and teams—that allows me to take a step back when needed.

That doesn’t mean there’s no stress. The pressure is constant, and the stakes are higher. But I’ve learned to delegate effectively, something a startup CEO often struggles with.

Vacations are possible, though they come with a phone full of notifications. Still, it’s a different stress — more about reputation and legacy than immediate survival.

Final Thoughts

Being a CEO, whether of a startup or a conglomerate, is a unique experience with challenges and rewards.

A startup CEO is like a gladiator in the arena, fighting daily for survival and growth. Meanwhile, a conglomerate CEO is a general commanding an army, focusing on strategy, long-term vision, and sustainable success.

If you ask me which life is better? Well, it depends on what excites you. Do you love the adrenaline rush of building something from nothing? Or do you prefer the thrill of leading a global giant toward its next significant conquest?

In the end, both paths are challenging. But one thing’s certain — neither is easy and requires resilience, adaptability, and a strong sense of purpose.

And who knows, maybe one day that small startup CEO will be the conglomerate CEO — but they’ll never forget where they started.

The Story Behind Favoriot – Part 12: The Dream of M&A Exit

I had this ultimate dream that many of us have when we start a company: that grand exit.

Why Startups Opt for This Path

The idea of an IPO—the pinnacle where our company becomes publicly listed, and the rewards are far beyond what we’ve ever imagined—can feel like the ultimate destination.

The dream is intoxicating.

But the reality is far more complex. The path to an IPO isn’t a straight highway; it’s a winding trail filled with unexpected challenges, tough decisions, and occasional compromises.

When I started, the vision seemed crystal clear—build something valuable, scale it, and eventually take it public.

Sounds simple, right? Well, that was naïve Mazlan talking.

I remember those early days vividly. The excitement was palpable.

We had endless discussions about Pre-Seed, Seed, Series A funding rounds. The belief was strong: If we just worked hard enough and stayed smart, we’d be among the chosen few to make it to an IPO.

But as time passed, reality caught up with me. That dream, while not impossible, was far from guaranteed.

The Harsh Reality of IPOs

Achieving an IPO isn’t just about having a good idea or even a great product. It’s about building a business with substantial revenue, stable income, and scalable global operations.

And that’s not something you accomplish overnight—or even in a few years.

It requires relentless innovation and flawless execution over a long period, often under the unforgiving scrutiny of investors and competitors.

Even then, the odds remain slim. Many founders, myself included, have faced the tough decision: Do we keep pushing toward the elusive IPO, or do we consider an alternative exit like a merger or acquisition (M&A)?

The Case for M&A: When the Alternative Makes Sense

Selling the company—especially to a larger corporate entity—can seem attractive when scaling becomes overwhelming. But here’s the thing: selling is not just about cashing out.

It’s about finding the right buyer who sees the real value in what you’ve built. Sometimes, that value lies in your technology, team, or even your foothold in a specific market.

When I started exploring M&A options, I quickly learned that companies acquire startups for various reasons. Let’s break it down.

1. Technology Acquisition

One of the most common reasons large corporations acquire startups is to gain access to cutting-edge technology. Developing something innovative in-house takes time, resources, and risk. Bureaucratic layers in big companies make it hard to iterate quickly or pivot when things go wrong.

Acquiring a startup that has already proven its worth is often the fastest route to innovation.

I’ve seen firsthand how some startups became prime targets because they had unique technology that a larger company couldn’t replicate. It’s faster—and often cheaper—for the big players to buy a startup than to build it from scratch.

2. Talent Acquisition or “Acqui-Hiring”

Talent is the lifeblood of innovation. However, finding skilled people with a startup mindset is incredibly difficult in today’s market, and large corporations know this all too well.

Sometimes, the quickest way to bring fresh talent into the organization is to acquire a startup outright.

I’ve seen startups being acquired just for their talent. This process, known as “acqui-hiring,” may not be the dream exit for every founder, but it can be a viable and profitable option. It also allows team members to take on more prominent roles within the acquiring company, often with more resources at their disposal.

3. Market Access

Startups are nimble. We can pivot quickly, explore niche markets, and enter spaces that larger corporations might overlook or deem too risky.

Larger companies often want in once a startup proves that a market is viable. Acquiring the startup becomes their fastest way to capture that market without starting from scratch.

I’ve experienced this scenario personally. Big companies aren’t constantly chasing technology alone; sometimes, they’re after the customer base and market positioning that the startup has painstakingly built.

4. Killing the Competition

Here’s the darker side of M&A.

In highly competitive industries, some companies acquire startups just to shut them down. It sounds counterintuitive, right?

But it happens. A large corporation might see a startup as a potential threat—not because it’s taking market share now, but because it could in the future. By acquiring and dismantling the startup, they eliminate a competitor before it becomes a problem.

Reflecting on Personal Experiences

I was once approached by a large corporation interested in acquiring my startup. They were impressed with our technology and saw it as a perfect fit for their portfolio. I remember sitting down and thinking, “Is this the right move? “Would selling mean giving up control of something I’ve poured my heart and soul into? “

These decisions aren’t easy. You start questioning everything:

  • Am I ready to let go?
  • Will my team thrive in a corporate environment?
  • What happens to my vision once I step away?

Looking back, I realize that exits—whether through an IPO or an acquisition—are just milestones, not the end goal. The real value lies in the experiences, lessons learned, and impact you make.

Advice to Founders Contemplating an Exit

If I had to offer advice to fellow founders considering their exit strategy, it would be this:

  • Don’t rush the decision. Take your time to evaluate all your options.
  • Think beyond the financials. Consider what’s best for your personal and professional growth.
  • Stay true to your vision and values. The right exit will come when the timing is right.

Ultimately, whether you exit through an IPO, an acquisition, or by moving on to your next venture, what matters most is that you’ve built something meaningful. Something that made a difference.

And that’s a legacy no exit strategy can ever take away.

Final Thoughts: Building for the Journey, Not Just the Exit

The dream of a grand exit might be what fuels many of us in the early days, but as the journey unfolds, you realize it’s about much more than that.

It’s about the people you meet, the obstacles you overcome, and the solutions you bring to life. It’s about the lives you touch and the legacy you leave behind.

If you’re building a startup, remember this:

Don’t just build for the exit. Build for the journey.

The exit will take care of itself when the time is right.

More Favoriot Entrepreneurship Stories

  1. The Story Behind Favoriot – Part 11: The Rocky Road of Smart Cities
  2. The Story Behind Favoriot — Part 10: Age Does Not Matter in Business
  3. The Story Behind Favoriot — Part 9: Leaving the Comfort Zone
  4. The Story Behind Favoriot – Part 8: The Frustration of Unanswered Emails and Missed Opportunities
  5. The Story Behind Favoriot – Part 7: The Task of Finding Favoriot’s First 10 Customers
  6. The Story Behind Favoriot – Part 6: Expanding The Business Models
  7. The Story Behind Favoriot – Part 5: Finding the Right Fit
  8. The Story Behind Favoriot – Part 4: How Favoriot Became More Than Just an IoT Platform
  9. The Story Behind Favoriot – Part 3: Why No One Wanted Our IoT Platform—And How We Turned It Around
  10. The Story Behind Favoriot – Part 2: Turning Failures into Milestones
  11. The Story Behind Favoriot – Part I: The Humble Beginnings of Favoriot

The Story Behind Favoriot – Part 11: The Rocky Road of Smart Cities

The Allure of Smart Cities

When I first entered the world of Smart Cities in 2015, I was brimming with excitement. The concept was mesmerizing — technology could transform urban living, making cities more efficient, sustainable, and responsive to the needs of their citizens.

Imagine a city where traffic jams are minimized through intelligent transportation systems, waste collection is optimized, and city services are seamlessly integrated into residents’ lives. It was hard not to get excited about being part of this transformation.

However, what seemed like an adventure full of promise quickly became a reality check. I soon realized that the road from idealism to realism was filled with unforeseen challenges, complex processes, and harsh lessons. The idea of Smart Cities was perfect on paper but far more complicated in practice.

The Birth of an Idea: A Reporting App for Citizens

It all began with a simple yet ambitious idea — a citizen reporting app called Favorsense. This app would allow people to report issues like potholes, broken streetlights, and uncollected trash directly to local councils.

Not only that, but users could also track the progress of their complaints, bringing a new level of transparency and accountability to local governance. We believed we had created the perfect solution for improving city management. Our plan was to roll it out to all local councils across Malaysia through a cloud-based system. It felt like a game-changer.

Initial Optimism: “How Hard Can It Be?”

I remember thinking, “Surely, local councils will embrace this innovation!” After all, who wouldn’t want to improve city services and engage better with citizens? The app could streamline operations and boost efficiency overnight.

But my optimism didn’t last long. The first few meetings with local councils were eye-opening, and the challenges were more significant than I had anticipated.

The Harsh Reality: An Open Can of Worms

The first major hurdle was convincing local councils to adopt and pay for the system. It wasn’t that they didn’t see the value; it was more about what the app would reveal.

The app was like an open can of worms. It exposed inefficiencies and shortcomings in city services that many preferred to keep hidden. Some council representatives resisted, saying, “We can build this ourselves.” Others attempted to create their own versions, only to end up with poorly developed solutions that didn’t work.

The Sobering Realization: “Why Isn’t Anyone Using It?”

Once the app was launched, another issue arose: nobody seemed to use it. Despite its simplicity and functionality, citizens remained unaware of its existence.

The question haunted us: “Why isn’t anyone using it?” We had assumed that just building a great app would be enough to drive adoption. Unfortunately, we learned that even the best ideas need proper promotion and education to succeed.

Copycats and Tough Decisions

As if things weren’t challenging enough, we soon saw copycat apps emerge. Competitors replicated our idea, flooding the market with similar solutions.

It was disheartening. After some time, we made the difficult decision to stop supporting the app. This was a painful lesson in the realities of the Smart Cities market—not every great idea translates into success.

Nine Years of Persistence

Fast forward nearly nine years, and my company, FAVORIOT, is still trying to penetrate the Smart Cities segment. It’s been a long and challenging road. We even joined the Malaysia Smart City Alliance Association (MSCA), hoping it would provide easier market access.

Being part of the alliance did offer new perspectives, but the reality was still complicated. Building Smart Cities in Malaysia is a long and tedious process, fraught with uncertainties and obstacles.

The Complexity of Building Smart Cities in Malaysia

One of the most common questions I hear from local councils is, “Where do we even start?”

Without clear Smart City Indicators to guide them, many cities don’t know how to begin their transformation. There is a lack of a unified vision, confusion about priorities, and an overwhelming sense of inertia.

Talent Gap and Slow Decision-Making

Another significant challenge is the talent gap. Many local councils lack professionals with the expertise to manage Smart City initiatives.

Decision-making is painfully slow, with proposals often stuck in layers of bureaucracy.

And then there’s politics. Decision-making in public projects often involves political interests, making things even more complicated.

The Funding Dilemma

Perhaps the biggest challenge of all is funding. Most local councils don’t have the budget to implement Smart City solutions. When they seek financing, they often turn to private companies with a risky proposition:

“We want you to fund everything upfront. Maybe you’ll see a return on your investment later.”

It’s a tough sell because most local council services don’t generate revenue. Their true value lies in cost savings, operational efficiency, and improved quality of life for citizens — concepts that don’t always resonate with decision-makers seeking immediate financial returns.

Greenfield vs. Brownfield Cities

Not all cities are created equal. Greenfield cities — built from scratch — have different challenges than brownfield cities, which are older and more developed.

Each type of city presents unique obstacles, making it difficult to scale solutions across multiple locations. What works in one city may fail in another, adding to the complexity of Smart City projects.

The Frustration of Endless Trials

I’ve also encountered the frustrating trend of endless trials. “Let’s start with a proof of concept,” they often say.

However, many of these trials never progress beyond the testing phase. They fizzle out, leaving everyone involved feeling disillusioned.

The Reality of Smart Cities in Malaysia

Whenever I hear someone proudly mention the number of Smart Cities launched in Malaysia, I approach it cautiously. Many so-called Smart Cities are proof-of-concept projects that never complete full-scale implementation.

A Strategic Shift: Diversifying Beyond Smart Cities

Given the challenges, we had to make some tough decisions at FAVORIOT. While we remain involved in Smart Cities, we’ve diversified our focus. We started taking on other IoT projects in industries like manufacturing and agriculture.

We couldn’t afford to put all our eggs in the Smart Cities basket. It was a matter of survival.

Balancing Ambition with Practicality

I’m still passionate about the potential of Smart Cities, but I’ve learned to balance ambition with practicality. Not every solution will become a commercial success, and that’s okay.

Smart Cities are an exciting concept, but they’re also highly complex. We must be smart about where we invest our time and resources.

Reflecting on the Journey

Looking back, the journey has been both humbling and enlightening. The Smart Cities market wasn’t the easy win I had imagined. Still, the experience taught me valuable lessons about persistence, adaptability, and the realities of innovation.

Who knows? The next big breakthrough may be just around the corner.

Until then, we keep moving forward — wiser, more resilient, and ready for whatever comes next.

More Favoriot Entrepreneurship Stories

  1. The Story Behind Favoriot – Part 11: The Rocky Road of Smart Cities
  2. The Story Behind Favoriot — Part 10: Age Does Not Matter in Business
  3. The Story Behind Favoriot — Part 9: Leaving the Comfort Zone
  4. The Story Behind Favoriot – Part 8: The Frustration of Unanswered Emails and Missed Opportunities
  5. The Story Behind Favoriot – Part 7: The Task of Finding Favoriot’s First 10 Customers
  6. The Story Behind Favoriot – Part 6: Expanding The Business Models
  7. The Story Behind Favoriot – Part 5: Finding the Right Fit
  8. The Story Behind Favoriot – Part 4: How Favoriot Became More Than Just an IoT Platform
  9. The Story Behind Favoriot – Part 3: Why No One Wanted Our IoT Platform—And How We Turned It Around
  10. The Story Behind Favoriot – Part 2: Turning Failures into Milestones
  11. The Story Behind Favoriot – Part I: The Humble Beginnings of Favoriot

Turning Life’s Challenges into Stepping Stones

Why do challenges always show up at the worst possible time?

For a long time, that question lingered in my mind. Every time I thought life was finally settling down, another curveball would hit me hard. At first, these challenges seemed like nothing more than obstacles determined to stop me from reaching my goals.

But as I navigated through each one, I realized that life’s challenges were not meant to hold me back. They were, in fact, disguised opportunities—stepping stones that prepared me for the next phase of my journey.

Here’s how I turned those challenges into stepping stones and why I now welcome them with a different perspective.

The Crossroads: When Uncertainty Knocked

It was during a pivotal moment in my career. I was in a comfortable place—a good position, steady income, and a predictable life. Yet, deep down, I knew it was time for something different—something bigger.

Leaving a stable environment to build something from scratch felt like jumping off a cliff. Are you sure about this, Mazlan? I remember asking myself again and again. The fear of failure loomed large, and the unknown was terrifying.

That’s how my journey with FAVORIOT began—a leap of faith that was more like building a plane while flying it. No guarantees, no safety nets. Just a dream, a vision, and an endless sea of challenges ahead.

Self-Doubt and Fear

The early days of building a startup were a mental battle. There were moments when I doubted every decision. What if no one cares about IoT? What if this vision is too ahead of its time?

The hardest part was not knowing whether the efforts would pay off. Every rejection, every roadblock chipped away at my confidence. It felt like running in quicksand—working harder but sinking deeper.

But giving up wasn’t an option. Each night, I reminded myself why I started. I focused on taking one small step at a time, no matter how insignificant it seemed.

Reframing Challenges: The Turning Point

I hit a turning point when I realized that challenges weren’t the enemy. They were my greatest teachers. Instead of seeing them as roadblocks, I treated them as stepping stones—lessons that would prepare me for something bigger.

One early challenge was convincing others of FAVORIOT’s vision. Convincing potential clients to adopt IoT solutions wasn’t easy. We knocked on countless doors and presented to numerous stakeholders, but progress was painfully slow.

Each rejection felt like a personal failure. Why don’t they see the potential in this technology? I often wondered.

Then, it hit me—those rejections were feedback, not failures. Every “no” forced us to refine our message, improve our strategy, and strengthen our value proposition. Slowly but surely, we learned to pivot, adapt, and move forward.

The Power of Resilience

Resilience doesn’t come naturally. It’s built through experience—often painful ones. In the early days, we experienced setbacks that made me question everything.

One of the biggest challenges was when a significant partnership we had been counting on fell apart. It was a heavy blow, and I remember thinking, Maybe this is it. Maybe this dream is over.

But instead of dwelling on the loss, we regrouped. We analyzed what went wrong and found another path forward. Looking back, that setback was a blessing in disguise. It forced us to rethink our approach and ultimately made us more agile and adaptive.

Lessons from Life’s Toughest Challenges

Every challenge carries a lesson—if we’re willing to listen. Here are some of the biggest lessons I’ve learned from turning obstacles into opportunities:

1. Embrace the Unknown

Starting something new always feels scary. The unknown is intimidating, whether it’s a new job, a startup, or a personal project. But the magic happens when you take that first step.

I learned that the unknown isn’t something to fear—it’s a place of endless possibilities. Every time I stepped out of my comfort zone, I discovered new strengths and skills I didn’t know I had.

2. Adapt and Pivot Quickly

No plan survives reality unchanged. You can plan everything down to the smallest detail, but life throws unexpected challenges at you.

Our early business strategy at FAVORIOT had to be reworked entirely multiple times. At first, this felt like a failure, but I quickly realized it was just part of the process. Our greatest strength became our ability to pivot, adapt, and move quickly.

3. Rejection is Redirection

One of the hardest lessons was learning that rejection isn’t the end—it’s a redirection. Every “no” pushed us closer to a better solution, forcing us to think creatively and improve.

I remember one key rejection that led us to develop an entirely new service that became a core part of FAVORIOT’s offerings. We would have never explored that path if we hadn’t faced that rejection.

A New Perspective on Challenges

These days, I no longer panic when a challenge comes my way. Instead, I ask myself: What is this teaching me?

Every challenge is an opportunity to grow, no matter how painful or inconvenient. It’s no longer about “Why me?” but “What can I learn from this?”

I’ve come to appreciate that challenges are not obstacles in life’s journey—they are the journey. They’re the stepping stones that lead us to our destination, shaping us into who we’re meant to be.

Trusting the Process

If you’re going through a tough time right now, take heart. The challenges you face today are shaping you for something greater. They may not make sense now, but one day, you’ll look back and realize how they helped you grow in ways you never imagined.

Trust the process. Keep moving forward. Those stepping stones will take you to places beyond your wildest dreams.

And when you get there, you’ll smile and realize it was all worth it.

Looking back, I wouldn’t change a thing.

Every challenge, every failure, and every lesson shaped the person I am today.

A Deeper Dive into My Journey

If we were sitting down for coffee, I’d probably tell you that my story isn’t linear. It’s full of shifts, experiments, and surprises—each decision shapes who I’ve become. It’s not just about IoT, entrepreneurship, or blogging; it’s about finding my voice and figuring out where it belongs.

Let me take you back to the beginning, where curiosity sparked everything.

My First Affair with Technology

It all started long before technology became mainstream. I was that kid who loved tinkering with radios and gadgets, often dismantling them to see how they worked. Sometimes I managed to put them back together successfully—other times… not so much. But the thrill of discovery always kept me going.

Then came the blogging era. I stumbled upon Blogspot in the early 2000s, and it became my playground. Back then, I blogged about technology and gadgets, sharing tips and experiences with anyone willing to read. It was simple, but it gave me a voice.

“Imagine if YouTube had been around,” I often muse. My tech reviews would’ve been so much more engaging on video.

Beyond Tech Reviews: A New Perspective

Over time, my interests began to shift. I wanted to write about more than just gadgets. So, I expanded the topics—some posts were written in English, others in Malay, reflecting my bilingual journey. I found joy in writing about life experiences, challenges, and even personal reflections.

Each post was a piece of my evolving identity. Writing wasn’t just about sharing knowledge anymore—it became a way to connect, reflect, and grow.

The Birth of the IoT World

By the mid-2010s, IoT (Internet of Things) captured my attention like no other. This is the future, I thought. I launched IoT World, a focused platform dedicated to exploring and discussing IoT’s endless possibilities.

It became my canvas for explaining complex IoT concepts in simple terms, sharing case studies, and inspiring others to join this exciting field. I wrote with passion, knowing that IoT was more than just a trend—it was a revolution.

But, as always, my curiosity nudged me to broaden my horizons again. My inner voice said there’s more to share beyond IoT. Why not explore it?

Embracing Medium

In 2016, I discovered Medium—a place that felt like home for writers, thinkers, and storytellers. It was where creativity met community, and I knew I had to be a part of it.

Still, I was hesitant at first. I posted sporadically but was unsure if my content fit the platform’s audience. That all changed in September 2023 when I joined the Medium Partner Program. Suddenly, writing became a serious business. I decided to commit fully and see where it would take me.

On Medium, I explored different niches—IoT, entrepreneurship, social media strategies, poetry, and book reviews. Surprisingly, the candid posts about writing on Medium resonated the most. They taught me the value of niche-focused content while leaving room for exploration.

I began to love Medium’s dynamic energy. I constantly experimented with different formats and topics, learning what worked and what didn’t.

The Big Move: Back to WordPress in 2025

But then, in January 2025, something changed again. Medium felt crowded, I thought. I missed the creative freedom of building something that felt uniquely mine.

So, I decided to return to WordPress (which is this Mazlan Abbas Blog that you are reading). It felt like returning to my roots with a fresh perspective. This time, it wasn’t just about personal blogs or tech reviews. I wanted to create a digital space that combined all aspects of my journey—IoT, entrepreneurship, personal stories, and writing tips—all under one roof.

It was more than just a platform change. It was a symbolic return to independence and creativity. WordPress allowed me to build my site exactly how I wanted, without style, structure, or content restrictions.

It felt like home again.

My Professional Odyssey

Outside of blogging and writing, my professional journey has been equally dynamic. I’ve worn many hats over the years:

  • Associate Professor at Universiti Teknologi Malaysia, where I discovered the joy of teaching and mentoring young minds.
  • Senior Director at MIMOS Berhad, where I delved deep into technology research.
  • CEO of REDtone IoT, leading projects that transformed businesses through IoT solutions.
  • Co-Founder and CEO of FAVORIOT, a startup that’s been a rollercoaster ride of challenges, breakthroughs, and growth.

Each role added new dimensions to my story, giving me unique insights into technology, leadership, and the startup ecosystem. It’s been quite the journey.

The Magic of Storytelling

One of the unexpected joys of this journey has been the opportunity to speak at global conferences and share my experiences with others. Whether discussing smart cities, IoT, or entrepreneurship, I’ve learned that storytelling is the secret ingredient.

It’s not just about data or facts—it’s about making a connection. Sharing real stories—about successes, failures, and lessons learned—resonates more deeply than any PowerPoint slide ever could.

Looking Forward: The Unwritten Chapters

So, what’s next?

The truth is, I’m not entirely sure—and that’s exciting. Life has a funny way of surprising you. Maybe I’ll write a book, start a new podcast, or create more TikTok videos about IoT. Perhaps I’ll discover an entirely new passion and dive headfirst into it.

For now, I’m focusing on building mazlanabbas.com into a platform that reflects every facet of my journey. A space where I can share knowledge, connect with others, and continue to evolve as a writer and storyteller.

This journey is far from over.

The unwritten chapters are waiting, and I’m ready to explore them.

Lessons from My eBooks Sales

Someone asked me whether downloadable guides are a good lead generator for your business.

I never expected my eBooks to reach thousands of readers, let alone generate meaningful engagement. But looking at the numbers on my Payhip dashboard, I realise that writing and sharing knowledge can have a far-reaching impact.

The Journey of Sharing Knowledge

When I started publishing eBooks, my goal was simple: to document my experiences in IoT, entrepreneurship, and emerging technologies. I wanted to provide insights, guides, and frameworks that others could use, whether beginners or seasoned professionals.

Some books were offered for free to encourage accessibility, while others were priced modestly to reflect the value they provided. The result? A mix of high engagement and steady sales across different topics.

What the Numbers Reveal

Here’s a quick breakdown of how my eBooks have performed:

  • Most Popular Titles:

These two books clearly stand out. They focus on IoT, a topic I’ve been deeply involved with for years. It confirms that readers are eager to learn about IoT from a practical perspective. (Note: Initially, I sold these eBooks but now have made it for free)

These free resources were downloaded hundreds of times, proving that people appreciate concise and visual learning materials. Even though they didn’t generate direct revenue, they helped establish credibility and expand my reach.

These books didn’t attract huge numbers, but those who did purchase them found value in the content. It shows that niche topics may have a smaller audience but can still be monetised effectively. However, I have significantly reduced the prices of these eBooks.

Lessons from This Experience

  1. Free Resources Create Awareness
    Many downloads came from free materials, proving that giving knowledge away can be a powerful strategy. It builds trust and increases the likelihood of people exploring paid content later.
  2. IoT is a Strong Niche
    Books related to IoT consistently performed well. This reinforces that IoT remains a hot topic, and people actively seek structured knowledge.
  3. Engagement Doesn’t Always Mean Revenue
    Some books had high views but few orders, while others had lower views but better conversion rates. Pricing, perceived value, and the topic’s urgency significantly influence an eBook’s performance.
  4. Presentation Matters
    The success of IoT Notes and Your IoT Journey suggests that readers appreciate structured, well-organised content with clear takeaways.

What’s Next?

Seeing these numbers has given me new ideas. I plan to refine my offerings, update content, and possibly bundle resources to increase value. I’m also considering interactive formats like video courses based on my books.

Publishing these eBooks has been a rewarding experience—not just in sales but in the connections and conversations they have sparked. If you’re thinking of writing your own eBook, go for it. You never know who might find value in your words.

Check out my eBooks here: Payhip Store.

What do you think makes an eBook successful? Let’s discuss it!

Why Are Malaysians Not Creating IoT Content on YouTube?

I was scrolling through my social media and came across an interesting observation—very few Malaysians create IoT tutorial content on YouTube. The majority of these tutorials come from India. Why is that?

So, I threw the question out there, hoping to spark some discussion. And wow, did people have opinions!

“Malaysia is Small Compared to India.”

One of the first responses I got was, “Malaysia is much smaller compared to India. If you compare us with our ASEAN neighbours, maybe it makes more sense.”

Okay, I get it. India has a massive population and a thriving tech ecosystem. But does that mean we just accept that we aren’t producing enough content? Shouldn’t our ambition go beyond just comparing ourselves with our neighbours?

“Sharing Knowledge Isn’t Our Culture.”

Another comment caught my attention: “India suka sharing knowledge kali.“

That hit me hard. Is it true that we don’t have a strong culture of sharing technical knowledge? I know plenty of Malaysian engineers and tech enthusiasts who are brilliant at what they do, but why aren’t they making educational content? Are we too protective of what we know? Are we afraid that sharing our expertise might somehow put us at a disadvantage?

One person even admitted, “Source code aku, aku yang susah-susah buat, aku punya, tak nak share dengan orang lain. Kongsi je lah.” That made me chuckle, but deep down, I felt a little sad. If we all think this way, how do we expect to build a community of learning?

“People Prefer Entertainment Over Education.”

Another perspective: “Expertise tak ramai compared to India + audience sukakan content hiburan compared to education.“

This one stings. It’s no secret that entertainment content dominates YouTube in Malaysia. Food reviews, travel vlogs, comedy skits—they all get millions of views. But educational content, such as IoT tutorials, barely gets any traction.

Does this mean Malaysians aren’t interested in learning tech? Or is it because no one is making content that makes tech exciting? Maybe we need to find a way to blend education with entertainment. After all, if a cooking channel can get millions of views, surely a well-presented IoT tutorial can capture some attention, right?

“Technology Isn’t in Our DNA.”

Then came a comment that really made me pause: “Sembang technology bukan budaya dalam masyarakat kita. Tengok industri filem saja lah. Teknologi dalam filem kita hanyalah fiksyen sains yang entah apa-apa. Cuma bezakan dengan filem Bollywood macam Three Idiots… Bapa kat kampung pun nak anaknya jadi engineer dan kerja di multinational kat Silicon Valley.“

Ouch.

I don’t want to believe this, but there’s some truth to it. In India, engineering and technology are deeply embedded in their aspirations. Parents push their kids towards STEM careers. In Malaysia, how many parents encourage their children to be engineers, developers, or IoT experts? Not many. And if we don’t nurture this mindset early, how can we expect a surge of local content creators in technical fields?

“Go Where the Grass is Greener.”

Then someone simply commented: “Go for greener grass.“

Is that the answer? Just abandon hope and move to a place where IoT content is more appreciated? I refuse to believe that. There’s potential here. There’s talent here. The problem is that we haven’t created a culture where sharing knowledge is normal, where technical education is valued, and where engineers feel motivated to teach others.

What’s the Solution?

I don’t want to just sit here and complain. I want to do something about it. So, here’s my plan:

  1. Start Creating More IoT Content – If no one else is doing it, I’ll do it. I’ll make IoT tutorials, I’ll share what I know, and I’ll make it accessible to everyone.
  2. Encourage More People to Share – If you’re an engineer, a tech enthusiast, or anyone with IoT knowledge, start sharing. Even if it’s a short video, a blog post, or a simple explainer—put it out there!
  3. Make IoT Fun and Engaging – If entertainment dominates, let’s make IoT entertaining. Let’s present it in a way that captures attention and excites people.
  4. Build a Community – Let’s create a space where Malaysians who are passionate about IoT can exchange ideas, support each other, and grow together.

I refuse to accept that Malaysia can’t be a hub for IoT education.

It starts with us, with sharing, and it starts today.

The Internet: The Greatest Invention of My Lifetime

Looking back at how life used to be, it’s astonishing how much the internet has transformed the world.

The connection was slow, unreliable, and expensive when I first encountered it in the early 1990s. A dial-up modem would make its signature screeching sound as it struggled to connect, often cutting off if someone picked up the landline.

At the time, it felt like a luxury, but little did I know that it would soon become the backbone of modern civilization.

Before the Internet, access to information was tedious. If I needed references for research, I had to manually search through library card catalogues, flipping through hundreds of index cards just to locate a book or journal.

If the resource wasn’t available, I had to wait days—sometimes weeks—for an interlibrary loan. Once I finally got my hands on a journal article, the only way to keep a copy was to photocopy every page, hoping I didn’t miss a critical section.

Researchers were also challenging to reach. Since they didn’t have personal email addresses, the only way to contact them was through their university’s administration office, which meant waiting indefinitely for a response. I

nternational communication was equally challenging—long-distance calls were expensive, often requiring careful planning to avoid excessive charges.

Then the internet arrived, and the world we knew it changed forever.

1. The Digital Transformation of Knowledge

One of the internet’s most remarkable impacts is its revolutionized access to information. Instead of relying on physical books, libraries, or printed journals, knowledge is now just a few keystrokes away.

Search engines have replaced card catalogues, offering instant access to research papers, academic articles, and books. Online databases like Google Scholar and IEEE Xplore have made high-quality research available in seconds. What used to take weeks to obtain can now be accessed in mere moments.

Education has also evolved. Online courses, video tutorials, and digital textbooks have made learning more accessible. Whether university students attend virtual lectures or self-learners take free courses from top institutions, knowledge is no longer limited by geography or financial constraints.

Had the internet existed when I was a student, I imagine how much easier research and learning would have been. The barriers that once made education exclusive have now been dismantled, making knowledge a universal asset.

2. The Evolution of Communication

The way we connect with others has undergone a drastic transformation. In the past, international communication was slow and costly. Writing letters meant waiting weeks for a reply, and long-distance calls were prohibitively expensive.

Today, messaging apps and video conferencing tools have made global communication instant and nearly free. Emails replaced traditional mail, while WhatsApp, Zoom, and other platforms made real-time conversations possible across continents. What once required careful budgeting is now an everyday convenience.

Even within professional and academic circles, networking has become effortless. Researchers and experts are now accessible via email, LinkedIn, and social media, fostering faster collaborations and knowledge sharing. We no longer have to rely on university administrators to forward our inquiries.

It’s fascinating to think about how disconnected the world once was compared to today. Borders have blurred, and communication is no longer a privilege but an expectation.

3. The Rise of a Digital Economy

The internet improved communication, but it also reshaped business and work. Entire industries have been transformed, with traditional models giving way to digital platforms.

  • E-commerce has replaced physical stores, making shopping a seamless online experience.
  • Streaming services have overtaken CDs and DVDs, shifting entertainment into the digital realm.
  • Remote work and freelancing have allowed people to earn a living from anywhere, breaking the dependency on physical office spaces.

Even my own company, FAVORIOT, thrives because of the internet. Our IoT solutions depend on cloud-based platforms that enable real-time monitoring and automation. Smart cities, connected industries, and digital transformation would remain a distant dream without the Internet.

The shift from traditional to digital business models has created new job opportunities and redefined how work is done. The internet has empowered entrepreneurship, enabling individuals to launch businesses with minimal resources and a global reach.

4. The Internet of Things: From SMS to Smart Connectivity

Before widespread internet adoption, early machine-to-machine (M2M) communication relied on SMS. Utilities like electricity and water meters sent data via text messages—a slow and costly method.

With the advent of the internet, IoT has evolved dramatically. Devices now communicate through cloud platforms, enabling seamless automation and real-time analytics. IoT has unlocked once unimaginable capabilities, from smart homes that adjust to user preferences to industrial systems that optimize efficiency.

This transformation isn’t just about convenience—it has real-world applications in agriculture, healthcare, transportation, and urban planning. By integrating IoT with artificial intelligence, industries can optimize processes, reduce costs, and improve decision-making like never before.

The internet didn’t just connect people and machines, paving the way for a future where data-driven automation is the norm.

5. Challenges and Responsibilities in the Digital Age

Despite its many advantages, the internet has introduced new challenges. The rise of cybercrime, misinformation, and privacy concerns has raised questions about security and ethical responsibility.

  • Cybersecurity threats continue to grow, with hackers exploiting vulnerabilities in digital systems.
  • Misinformation spreads rapidly, making it harder to distinguish fact from fiction.
  • Data privacy concerns are more prominent than ever as companies collect vast amounts of personal information.

While the internet has democratized access to information and communication, it has also created a landscape where digital literacy and security awareness are essential. As technology evolves, society must adapt to ensure the internet remains a tool for progress rather than exploitation.

6. The Future of the Internet

What lies ahead for the internet? Connectivity continues to evolve, with advancements that promise to further reshape the digital landscape:

  • 5G and beyond will make internet speeds faster and more reliable.
  • AI-driven personalization will make digital interactions more intuitive and efficient.
  • Quantum computing may redefine encryption and security standards.
  • Decentralized systems (Web3) could shift power back to users, promoting greater data ownership.

As we move forward, the internet’s influence will only expand. The possibilities are endless, and its role in shaping future innovations is undeniable.

The Invention That Defined an Era

Reflecting on the past few decades, imagining life without the internet is hard. It has shaped my career, business, and daily interactions. The transformation is extraordinary from struggling with library catalogues to having unlimited knowledge at my fingertips, from expensive phone calls to instant global communication.

Had the internet never existed, we might still be waiting weeks for letters, manually searching for references, and relying on costly international calls. The convenience, accessibility, and opportunities it has created are immeasurable.

The internet didn’t just change how we live—it redefined the very fabric of society.

And for that reason, I firmly believe it is the greatest invention of my lifetime.

The Story Behind Favoriot — Part 10: Age Does Not Matter in Business

What is the Best Age to Become an Entrepreneur?

“Is there a perfect age to start? Or is it just an illusion we create to delay our dreams?” These questions echoed when I embarked on my entrepreneurial journey with Favoriot.

As someone deeply rooted in the tech industry for decades, I often wrestled with the idea—does age truly matter in business? Let me share my reflections, not just as an entrepreneur but someone who dared to start when many might think it’s “too late.”

The Myth of the Perfect Age

Is There an Ideal Age?

People love to romanticize the idea of youth being synonymous with entrepreneurship. Fresh ideas, boundless energy, fearless risk-taking—it all sounds convincing, right? But here’s the catch: youth might give you the fire but not always the compass.

On the flip side, with age comes wisdom, battle scars from past failures, and a more strategic mindset. But do we lose the spark to take risks as we grow older? Not necessarily. The truth lies somewhere in between.

The Misconception of Youthful Success

Why Do We Glorify Young Entrepreneurs?

It’s hard to escape the headlines celebrating young tech prodigies turning startups into billion-dollar empires. But success doesn’t come with an age tag. Look at Colonel Harland Sanders, the iconic founder of KFC. He didn’t franchise his first restaurant until he was 62.

Think about it: while many consider retirement at that age, Sanders was just getting started. His story isn’t just about late success—it’s about resilience. “Overnight success”? Far from it. His journey was marinated in years of hardship, trial, and rejection before the world tasted his secret recipe.

My Own Entrepreneurial Awakening

Starting Favoriot “Late” in Life

When I launched Favoriot, some might have whispered, “Isn’t he too old to be a startup founder?” But here’s the thing—I wasn’t starting from scratch. I was building on decades of experience in telecommunications and IoT.

My career in the corporate and government sectors wasn’t a detour; it was the foundation. Every meeting, project, and failure shaped my understanding of technology and business. “Experience isn’t baggage; it’s your arsenal.” That arsenal gave me the confidence to take the leap.

The Blank Canvas of Entrepreneurship

Building From Scratch Without a Safety Net

Colonel Sanders had a secret recipe people already loved. I, however, started Favoriot with no customers and no brand recognition—just a vision. It was terrifying and exhilarating.

I remember cold calls that ended with polite rejections, presentations where only three people showed up, and proposals that gathered more dust than signatures. But every “no” brought us closer to the “yes” that mattered.

“Resilience isn’t about never falling; it’s about standing up one more time than you fall.” That mantra kept me going.

The Courage to Start

Age is Just a Number; Courage is Timeless

What truly matters isn’t the year on your birth certificate. It’s the courage to begin. Whether you’re 25 or 55, the entrepreneurial path demands boldness.

Colonel Sanders’ story still fuels my motivation. If he could start a global empire at 62, what’s stopping me? Or you, for that matter?

The Importance of Resilience

Lessons From Rejection

Failure is not the opposite of success; it’s part of the process. I’ve faced projects that flopped, deals that fell through, and moments when quitting seemed easier than continuing. But every stumble taught me something new.

“Resilience isn’t a trait you’re born with; it’s a muscle you build.” And the older you get, the stronger that muscle becomes.

Age is No Barrier

The Real Ingredients of Success

Experience, resilience, and an undying spirit are the real ingredients of entrepreneurial success—not age. Colonel Sanders proved it, and my journey with Favoriot reaffirms it.

Your entrepreneurial clock doesn’t tick based on age. It starts the moment you decide to act.

Key Takeaways for Aspiring Entrepreneurs

  1. Age is Just a Number: Don’t let societal timelines dictate your dreams.
  2. Experience is Your Superpower: Every job, success, and failure adds to your toolkit.
  3. Resilience is Non-Negotiable: The road will be rough. Get used to it. Embrace it.
  4. Adaptability Wins: The business landscape changes fast. Stay flexible.
  5. Believe in Yourself: Doubt will creep in. Acknowledge it, but don’t let it drive.

Final Thoughts: Entrepreneurship is a Lifelong Lesson

Starting a business isn’t about chasing quick wins but lifelong learning. Success isn’t age-dependent. It’s resilience-dependent.

So, if you’re wondering, “Am I too old to start?” 

Let me answer that for you: 

No, you’re not. Yesterday was the best time to start, and today is the next best time.