There are moments in life when everything fades away—no distractions, no thoughts about what’s next, just pure presence. For me, one such moment happened during my visit to the World Smart Cities Expo in South Korea.
I’ve attended countless conferences, given speeches, and engaged in deep discussions about IoT and smart cities. But this particular trip? It was different.
The Moment That Stopped Me in My Tracks
I remember stepping into the exhibition hall, the bright LED screens displaying futuristic city models, the buzz of conversations around me, the hum of technology working in perfect harmony. But it wasn’t the grandeur that caught my attention—it was the real-world application of something I had been advocating for years.
South Korea’s public transportation system was nothing short of an engineering marvel. It was smart, connected, and seamless. The integration of AI, IoT, and data analytics wasn’t just theoretical—it was happening right there, in real-time.
I stood at a train station, observing the efficiency of the system. Everything moved with precision. People didn’t have to guess when the next bus or train would arrive; the information was at their fingertips. The city wasn’t just a collection of buildings and roads—it was an organism, alive, breathing, adapting to the needs of its citizens.
At that moment, I wasn’t thinking about my next meeting. I wasn’t worried about emails piling up or the next big project on my plate. I was just there, fully present, taking it all in.
Why This Moment Mattered
In my journey through the world of IoT, I’ve spent years pushing for smart city solutions. I’ve written articles, delivered keynotes, and advised policymakers. But seeing it all come together in South Korea hit me differently.
This wasn’t just a case study. This was reality.
I could imagine Malaysia having a system like this. I pictured Kuala Lumpur’s traffic flowing smoothly, buses running on time, and sensors optimizing energy use across the city. It was a vision I had always believed in, but standing there, I wasn’t just thinking about the future—I was experiencing what was possible.
I felt a deep sense of satisfaction, but also an urgency.
We have the technology. We have the expertise. What’s stopping us?
It wasn’t a fleeting thought. It was a realization that made me more determined than ever to push harder for change.
The Power of Being Present
That moment reminded me why presence matters. Too often, we get caught up in the endless cycle of planning, executing, and chasing the next goal. But when we’re constantly looking ahead, we sometimes forget to experience what’s happening right now.
When was the last time you truly felt present?
Not just physically, but mentally and emotionally.
For me, that experience in South Korea was a reminder of why I started this journey in the first place. It reignited my passion. It reinforced my mission. And most importantly, it reminded me that while technology is powerful, its impact is only meaningful when it truly serves the people.
Bringing That Presence Into Daily Life
Since that moment, I’ve been trying to be more intentional about staying present. Whether it’s a conversation, a business decision, or even a simple cup of coffee, I remind myself to be there.
Because in the end, the moments that shape us aren’t just the big milestones—they are the times when we pause, observe, and truly connect with what’s happening around us.
So, when was the last time you felt truly present?
Jakarta, Indonesia — Favoriot, a prominent IoT platform provider, has signed a strategic Memorandum of Understanding (MOU) with PT Lima Dua Satu Indonesia on October 7, 2024, to support Indonesia’s ambitious 100 Smart Cities Movement.
This collaboration underscores their commitment to driving technological innovation and sustainable urban development in Indonesia.
Aligning with the 100 Smart Cities Movement
Indonesia’s 100 Smart Cities Movement, initiated in 2017, aims to transform 100 cities into smart, sustainable urban centres by 2045. The initiative addresses key urban challenges such as traffic congestion, inefficient waste management, and limited access to public services by integrating advanced technologies.
Favoriot’s partnership with PT Lima Dua Satu Indonesia directly supports this vision by introducing scalable IoT solutions tailored to the unique needs of Indonesian cities.
Dr. Mazlan Abbas, CEO of Favoriot, expressed optimism about the partnership’s impact: “This collaboration with PT Lima Dua Satu Indonesia represents a shared vision of leveraging IoT to solve urban challenges. Together, we aim to empower city administrators with real-time data and insights to make informed decisions that improve citizens’ quality of life.”
IoT Solutions for Urban Transformation
Through this partnership, Favoriot’s robust IoT platform will be deployed to address core areas identified in the smart city framework:
Traffic Management: IoT sensors and analytics tools will monitor traffic patterns, helping city officials manage congestion and plan better transportation networks.
Waste Management: Smart waste bins with IoT sensors will optimise waste collection routes, reducing costs and environmental impact.
Energy Efficiency: IoT-enabled energy monitoring systems will support smart grid implementations, ensuring efficient use of energy resources.
Public Safety: IoT devices such as smart cameras and motion sensors will enhance security and emergency response systems.
PT Lima Dua Satu Indonesia’s local expertise will facilitate the seamless implementation of these solutions, ensuring they align with each city’s specific requirements.
Supporting Smart City Initiatives in Jatinangor
The collaboration also aims to complement smart city initiatives like the development of Jatinangor in Sumedang Regency.
Favoriot’s IoT platform can support these initiatives by:
Enhancing Connectivity: Providing IoT solutions to integrate data from different urban systems for better decision-making.
Improving Resource Management: Offering tools to optimise the use of energy, water, and waste management in growing urban areas like Jatinangor.
Encouraging Collaborative Efforts: Bridging government and private sector cooperation to accelerate the realisation of smart city goals.
With PT Lima Dua Satu Indonesia’s local knowledge and Favoriot’s technological expertise, this partnership can strengthen the foundation of smart city projects in smaller yet strategic areas like Jatinangor, further contributing to the nationwide 100 Smart Cities Movement.
Supporting Indonesia’s Digital Transformation Goals
The MOU aligns with the broader goals of “Making Indonesia 4.0,” a national roadmap that prioritises digital transformation as a key driver of economic growth.
The partnership also aims to build a skilled workforce capable of managing and innovating within the IoT ecosystem by providing training programs and workshops.
This collaborative effort will foster a vibrant digital economy while addressing urbanisation challenges.
Accelerating Smart City Adoption
One of the critical success factors for the 100 Smart Cities Movement is the integration of advanced technologies to create citizen-centric solutions. Favoriot’s IoT platform, combined with PT Lima Dua Satu Indonesia’s local insights, will:
Empower city governments with data-driven tools for decision-making.
Enable seamless collaboration between public and private stakeholders.
Deliver innovative applications that enhance urban living standards.
By focusing on practical and scalable IoT applications, this partnership can accelerate the adoption of smart city initiatives and inspire confidence in the feasibility of achieving Indonesia’s goal of 100 smart cities by 2045.
Looking Ahead
As Indonesia pushes forward with its smart city agenda, collaborations like this MOU are pivotal in transforming urban areas into sustainable and digitally connected communities.
Favoriot and PT Lima Dua Satu Indonesia’s joint efforts are poised to set a benchmark for how IoT can address real-world challenges, making the dream of 100 smart cities a reality.
When I first entered the world of Smart Cities in 2015, I was brimming with excitement. The concept was mesmerizing — technology could transform urban living, making cities more efficient, sustainable, and responsive to the needs of their citizens.
Imagine a city where traffic jams are minimized through intelligent transportation systems, waste collection is optimized, and city services are seamlessly integrated into residents’ lives. It was hard not to get excited about being part of this transformation.
However, what seemed like an adventure full of promise quickly became a reality check. I soon realized that the road from idealism to realism was filled with unforeseen challenges, complex processes, and harsh lessons. The idea of Smart Cities was perfect on paper but far more complicated in practice.
The Birth of an Idea: A Reporting App for Citizens
It all began with a simple yet ambitious idea — a citizen reporting app called Favorsense. This app would allow people to report issues like potholes, broken streetlights, and uncollected trash directly to local councils.
Not only that, but users could also track the progress of their complaints, bringing a new level of transparency and accountability to local governance. We believed we had created the perfect solution for improving city management. Our plan was to roll it out to all local councils across Malaysia through a cloud-based system. It felt like a game-changer.
Initial Optimism: “How Hard Can It Be?”
I remember thinking, “Surely, local councils will embrace this innovation!” After all, who wouldn’t want to improve city services and engage better with citizens? The app could streamline operations and boost efficiency overnight.
But my optimism didn’t last long. The first few meetings with local councils were eye-opening, and the challenges were more significant than I had anticipated.
The Harsh Reality: An Open Can of Worms
The first major hurdle was convincing local councils to adopt and pay for the system. It wasn’t that they didn’t see the value; it was more about what the app would reveal.
The app was like an open can of worms. It exposed inefficiencies and shortcomings in city services that many preferred to keep hidden. Some council representatives resisted, saying, “We can build this ourselves.” Others attempted to create their own versions, only to end up with poorly developed solutions that didn’t work.
The Sobering Realization: “Why Isn’t Anyone Using It?”
Once the app was launched, another issue arose: nobody seemed to use it. Despite its simplicity and functionality, citizens remained unaware of its existence.
The question haunted us: “Why isn’t anyone using it?” We had assumed that just building a great app would be enough to drive adoption. Unfortunately, we learned that even the best ideas need proper promotion and education to succeed.
Copycats and Tough Decisions
As if things weren’t challenging enough, we soon saw copycat apps emerge. Competitors replicated our idea, flooding the market with similar solutions.
It was disheartening. After some time, we made the difficult decision to stop supporting the app. This was a painful lesson in the realities of the Smart Cities market—not every great idea translates into success.
Nine Years of Persistence
Fast forward nearly nine years, and my company, FAVORIOT, is still trying to penetrate the Smart Cities segment. It’s been a long and challenging road. We even joined the Malaysia Smart City Alliance Association (MSCA), hoping it would provide easier market access.
Being part of the alliance did offer new perspectives, but the reality was still complicated. Building Smart Cities in Malaysia is a long and tedious process, fraught with uncertainties and obstacles.
The Complexity of Building Smart Cities in Malaysia
One of the most common questions I hear from local councils is, “Where do we even start?”
Without clear Smart City Indicators to guide them, many cities don’t know how to begin their transformation. There is a lack of a unified vision, confusion about priorities, and an overwhelming sense of inertia.
Talent Gap and Slow Decision-Making
Another significant challenge is the talent gap. Many local councils lack professionals with the expertise to manage Smart City initiatives.
Decision-making is painfully slow, with proposals often stuck in layers of bureaucracy.
And then there’s politics. Decision-making in public projects often involves political interests, making things even more complicated.
The Funding Dilemma
Perhaps the biggest challenge of all is funding. Most local councils don’t have the budget to implement Smart City solutions. When they seek financing, they often turn to private companies with a risky proposition:
“We want you to fund everything upfront. Maybe you’ll see a return on your investment later.”
It’s a tough sell because most local council services don’t generate revenue. Their true value lies in cost savings, operational efficiency, and improved quality of life for citizens — concepts that don’t always resonate with decision-makers seeking immediate financial returns.
Greenfield vs. Brownfield Cities
Not all cities are created equal. Greenfield cities — built from scratch — have different challenges than brownfield cities, which are older and more developed.
Each type of city presents unique obstacles, making it difficult to scale solutions across multiple locations. What works in one city may fail in another, adding to the complexity of Smart City projects.
The Frustration of Endless Trials
I’ve also encountered the frustrating trend of endless trials. “Let’s start with a proof of concept,” they often say.
However, many of these trials never progress beyond the testing phase. They fizzle out, leaving everyone involved feeling disillusioned.
The Reality of Smart Cities in Malaysia
Whenever I hear someone proudly mention the number of Smart Cities launched in Malaysia, I approach it cautiously. Many so-called Smart Cities are proof-of-concept projects that never complete full-scale implementation.
A Strategic Shift: Diversifying Beyond Smart Cities
Given the challenges, we had to make some tough decisions at FAVORIOT. While we remain involved in Smart Cities, we’ve diversified our focus. We started taking on other IoT projects in industries like manufacturing and agriculture.
We couldn’t afford to put all our eggs in the Smart Cities basket. It was a matter of survival.
Balancing Ambition with Practicality
I’m still passionate about the potential of Smart Cities, but I’ve learned to balance ambition with practicality. Not every solution will become a commercial success, and that’s okay.
Smart Cities are an exciting concept, but they’re also highly complex. We must be smart about where we invest our time and resources.
Reflecting on the Journey
Looking back, the journey has been both humbling and enlightening. The Smart Cities market wasn’t the easy win I had imagined. Still, the experience taught me valuable lessons about persistence, adaptability, and the realities of innovation.
Who knows? The next big breakthrough may be just around the corner.
Until then, we keep moving forward — wiser, more resilient, and ready for whatever comes next.
The appearance of DeepSeek, which shook the world, taught us an important lesson — technology sovereignty.
Have you ever wondered why some countries have more control over their technology and future? It’s not magic.
They’ve invested time and effort in developing their technologies, especially in Artificial Intelligence (AI) and the Internet of Things (IoT).
These two areas are no longer just fancy buzzwords – they are the backbone of modern nations.
Let me explain why building these technologies locally is essential and could be a real game-changer for any country.
Keeping Our Data Safe
Think about how much data is collected daily – from your smartwatches, smartphones, traffic cameras, and building sensors. All of this data tells a story about us, about our country.
If this data goes to foreign companies, they control it, not us. That’s scary, right?
When we build AI and IoT products locally, we keep our data within our borders. We don’t have to rely on someone else to store or protect it.
This means we reduce the chances of our information falling into the wrong hands. It’s like having your valuables locked in your safe rather than someone else’s.
Protecting Our Security
Imagine if someone could hack into your country’s power grid or water supply.
What happens then? Chaos.
That’s why it’s essential to have secure technologies. When we depend on foreign-made systems, we give our critical infrastructure to them.
Local AI and IoT solutions can protect public transportation, hospitals, and defence systems. It’s like building a strong fortress – we control who gets in and out.
Creating Jobs and Boosting the Economy
Here’s the fun part – when we make our own AI and IoT products, we create jobs.
Think about all the engineers, researchers, factory workers, and even marketers involved in these projects.
Big companies like Google invest billions in countries like Malaysia to help build these technologies locally.
Google’s recent investment is expected to create over 26,000 jobs in Malaysia alone. Imagine what we can do if we take the lead ourselves!
Making Technology That Fits Us
Sometimes imported technology doesn’t work well for us because it wasn’t designed with our needs in mind.
For example, an IoT system designed for a cold country might not work perfectly in Malaysia’s tropical climate, or an AI chatbot might not understand our local languages or culture.
When we create our products, we can ensure they are right for us. We can design innovative farming tools for our crops, smart city systems for our traffic, and AI systems that understand Malay and other local languages.
Staying Strong During Global Tensions
Let’s be honest – the world is full of political tensions. Trade wars and sanctions can disrupt access to foreign technologies. I
f we rely too much on others, what happens when they suddenly pull the plug?
By building our own AI and IoT, we ensure that our systems continue running no matter what happens in the rest of the world. It’s like growing your food instead of relying on someone else’s farm.
Saving Money in the Long Run
When we use foreign technologies, we often have to pay licensing fees or deal with high costs.
Local solutions cut out the middleman, making things cheaper for businesses and citizens.
Plus, the money stays in the country, helping our economy grow further.
Empowering Our People
One of the most inspiring parts of building local technologies is how they empower our people. It gives our youth opportunities to work on cutting-edge projects without having to leave the country.
It also encourages entrepreneurship, where anyone with a good idea can start their own business.
We’ve seen how tech-savvy countries like China and India are building their systems and becoming global leaders.
Why can’t we do the same? We have the talent; we need the vision and support.
Keeping Control Over Our Culture
AI and IoT shape how we live, work, and even think. If these technologies come from other countries, they might not reflect our values and culture.
Building our systems means ensuring they align with what’s important to us as a nation.
For example, we can develop AI systems that promote our local heritage, preserve our languages, and respect our cultural norms.
It’s about staying true to who we are while moving forward.
A Future We Control
Building AI and IoT products locally is about one thing – control. It’s about taking charge of our future rather than leaving it in someone else’s hands. It’s about ensuring that our technology serves us and not vice versa.
Countries like Malaysia are already taking steps in this direction with investments in AI parks and national AI offices. But this is just the beginning. With the right mindset, resources, and determination, we can become leaders in this space.
So, the next time someone asks why local AI and IoT matter, remember – it’s not just about technology.
It’s about independence, security, and building a future we can be proud of.
I often wonder what truly defines a nation’s strength in today’s digital world. Is it the size of its economy, its military prowess, or the natural resources it possesses? While all these play a role, I believe that a country’s real power lies in its ability to control and innovate its own technology. At the heart of this technological sovereignty are two game-changing forces: the Internet of Things (IoT) and Artificial Intelligence (AI).
We are entering an era where data is the new oil and intelligence is the new currency. Nations that fail to embrace AI and IoT risk becoming mere consumers rather than leaders in the global tech race. The question is: Will we take charge of our technological destiny, or will we remain dependent on foreign players for our critical infrastructure? Let’s explore why IoT and AI are not just smart devices and automation but also securing our future.
1. The Battle for Data Control and National Security
Technology is no longer just about convenience; it’s about sovereignty. The more we rely on foreign AI models and IoT infrastructures, the more we expose our data, businesses, and government operations to external threats.
Owning Our Data: The First Step to Sovereignty
I’ve always believed that data is a nation’s most valuable resource. Just like oil fueled the Industrial Revolution, data is fueling the digital revolution. But imagine if a country had to depend on foreign companies to extract, refine, and distribute its oil. It would be at the mercy of external forces. The same applies to data.
With AI and IoT, we can take charge of our data. Local data centres, secure cloud computing infrastructures, and homegrown AI models ensure that our national data stays within our borders and is protected from cyber threats and foreign surveillance.
Preventing Foreign Surveillance and Cyber Threats
Cybersecurity threats are real. We risk exposing sensitive information to external parties whenever we use a foreign AI-powered application or cloud-based IoT system. Governments, businesses, and even individuals can become targets of cyber espionage. Malaysia’s Cyber Security Act 2024 is a step in the right direction, ensuring our digital assets remain protected. But laws alone are insufficient—we need the technological infrastructure to support these policies.
Investing in sovereign AI and IoT solutions ensures that our government, military, and critical industries are shielded from external interference.
2. Economic Growth and Global Competitiveness
Technological sovereignty is not just about security—it’s about economic independence. The nations that control their AI and IoT ecosystems will shape the future of global industries.
Job Creation and Economic Empowerment
One of the most inspiring developments in Malaysia has been the influx of tech investments to build local AI and IoT capabilities. Companies like Google and Oracle are pumping billions into Malaysia’s digital economy. Google’s $2 billion investment in a new cloud and AI region will create over 26,500 jobs and contribute $3.2 billion to the country’s GDP by 2030. On the other hand, Oracle is investing $6.5 billion to establish its cloud region in Malaysia.
These aren’t just numbers. They represent real opportunities—high-paying jobs for our youth, local innovation hubs, and a digital economy that doesn’t rely on foreign tech dominance.
Building Our Own Technology Ecosystem
Relying on foreign technologies means giving control of our economic future to external entities. But when we develop our AI-powered IoT systems, we create an ecosystem that is resilient, self-sustaining, and globally competitive.
Take the example of Malaysia’s AI Park—a $1 billion investment by India’s Eros Investments. It’s not just about developing AI models; it’s about setting up an entire industry that will support local entrepreneurs, researchers, and businesses in the AI and IoT space.
3. AI-Driven National Decision-Making
AI isn’t just about robots and automation—it’s about making intelligent decisions at a national level. From predicting economic trends to managing city infrastructures, AI allows governments to plan with precision.
Smart Governance and Public Services
Imagine a government where AI can predict and manage traffic congestion, optimize public transport, and even analyze healthcare trends to prevent disease outbreaks before they happen. With IoT sensors collecting real-time data and AI models processing it, governments can make data-driven, efficient, and responsive policies.
Malaysia’s National AI Office is a significant step in this direction. By creating an AI-first policy framework, we are moving towards an intelligent, proactive, and future-ready governance model.
4. Strategic Autonomy in Emerging Technologies
AI and IoT in Smart Cities and Agriculture
One of the most exciting applications of IoT and AI is in smart cities and agriculture. A self-reliant nation must feed itself, sustain itself, and protect itself. IoT-driven precision farming can help Malaysia ensure food security by monitoring soil quality, automating irrigation, and predicting weather patterns to maximize crop yields.
Smart city projects powered by AI can reduce energy consumption, improve waste management, and even prevent crime through intelligent surveillance systems. The less we depend on foreign companies to build these infrastructures, the more control we have over our cities and resources.
5. Resilience Against Geopolitical Risks
Avoiding Foreign Tech Restrictions
What happens when a country suddenly loses access to a critical technology because of geopolitical tensions? We’ve seen how trade restrictions can cripple industries overnight. Countries that are overly dependent on foreign technologies risk sudden disruptions in essential services and infrastructure.
Take AI chips, for example. The US-China tech war has shown us how a simple export restriction can paralyze entire industries. If Malaysia or any other country wants to future-proof its technological capabilities, it must invest in developing its own AI chips, cloud services, and IoT ecosystems.
A Self-Reliant Digital Economy
A nation’s strength is measured by its ability to stand independently. AI and IoT empower countries to build a self-reliant digital economy not easily shaken by external forces. By controlling our own cloud platforms, AI models, and IoT networks, we reduce our vulnerability to external trade wars and policy shifts.
Final Thoughts: The Road to True Digital Independence
The future belongs to those who control their own technology. AI and IoT are not just tools but the foundation of a nation’s economic, security, and governance infrastructure.
If Malaysia continues on this path—investing in local AI research, securing its IoT infrastructure, and building sovereign digital policies—we will not only compete in the global tech race but also lead it.
We are at a crossroads. Should we take charge of our future or allow others to dictate our technological destiny? The choice is ours.
On my recent trip to South Korea for the World Smart Cities Expo, I couldn’t help but reflect on how deeply ingrained the concept of a citizen-centric smart city is in urban planning.
Walking through Incheon Airport, I was struck by the simple yet thoughtful services provided for the public, tourists, and commuters.
One such service, which may seem insignificant to some but symbolizes the essence of smart cities, is the availability of free charging stations.
Everywhere I looked, from the airport to bus stops and public areas, there were convenient charging stations for everyone. I sat down at one of these stations at Incheon Airport, plugged in my phone, and thought about how something so simple could add so much value to a person’s experience in a city.
“Why can’t we have something like this back home?” I mused to myself. Accessibility and convenience—these little things—are often overlooked when we think of smart cities. But in reality, they are what makes a city smart and citizen-friendly.
South Korea’s approach to smart cities goes beyond flashy technology or grand infrastructure projects. It focuses on its people’s daily needs, which struck me the most during my trip.
As I attended different sessions and panels at the expo, this notion of citizen-centric solutions continued. The emphasis was on how smart city technologies could genuinely improve the quality of life for citizens. And these charging stations were just one small but vital example of that philosophy in action.
I remember sitting there, reflecting on how these little comforts truly matter. Imagine being a tourist or a local who’s been walking all day, your phone is about to die, and just as you’re worrying about losing your connection to the world, you spot one of these free charging stations.
It’s such a relief, isn’t it? This is the kind of convenience that makes people feel taken care of in their city.
Another experience that underscored South Korea’s dedication to citizen-centric smart cities happened when I hopped on one of their public buses. Even here, in a place where you’d expect the focus to be on transportation and efficiency, they had charging ports built into the seats.
As I sat there, watching people plug in their phones and continue with their day, I couldn’t help but admire how they’ve seamlessly integrated technology into the most ordinary aspects of life.
“This,” I thought, “is what a smart city is really about.” It’s not just about data, sensors, or even the Internet of Things (IoT) in their most advanced forms. It’s about understanding what people need daily and using technology to make their lives easier.
As the expo progressed, I attended a fascinating presentation on Japan’s latest trends in smart city development. The speaker highlighted something that resonated with me: Japan now focuses more on what it calls its citizens’ “happiness index.” It has realized that while important, economic growth and business opportunities are not the only measures of a prosperous city.
Happiness, well-being, and the overall quality of life are now at the forefront of its smart city initiatives.
I sat there, thinking, “That’s brilliant.” Japan and South Korea are both moving beyond the traditional goals of smart cities – growth, efficiency, and economic success – and are now centering their attention on something far more meaningful: the happiness of their people.
Back in Malaysia, we often talk about smart cities in terms of technology adoption, infrastructure, and business growth
. But where are we when it comes to this citizen-centric approach? Are we thinking about the daily lives of our people and how we can use smart technologies to make their experience in the city better, more comfortable, more enjoyable?
I believe we’re still in the early stages of this journey. In our discussions about smart cities, we must start asking how we can solve everyday problems for the average citizen.
How can we improve their commute, access to services, or even something as simple as giving them a place to charge their phone while waiting for the bus?
This trip to South Korea and the insights shared at the World Smart Cities Expo opened my eyes to how far we still have to go.
But it also filled me with optimism.
If countries like Japan and South Korea can shift their focus to something as fundamental as the happiness of their citizens, then we can, too, start thinking in that direction.
As I wandered the expo, I began to understand how Favoriot, my company, could contribute to this shift.
We’ve focused heavily on the Internet of Things (IoT) and its applications in smart cities. But what if we, too, started thinking more about the citizen experience? How can IoT help improve efficiency, productivity, happiness, comfort, and quality of life?
I started to make mental notes. Public transportation could be equipped with smart technologies that ensure timely arrivals and departures and comfort and convenience for passengers.
Public spaces could be designed with IoT-enabled services that make life easier for people, whether providing real-time information on available services or simple things like ensuring access to free charging ports.
The more I thought about it, the more it made sense. A smart city isn’t just about the technology itself; it’s about how that technology serves the people living in it. And I believe that’s the future of smart cities.
As my trip to South Korea ended, I felt a renewed sense of purpose.
The World Smart Cities Expo had given me so much food for thought, and as I boarded my flight back home, I began outlining a plan for how we at Favoriot could contribute to this citizen-centric future.
We’ve always been at the forefront of IoT innovation, but now it’s time to start thinking more deeply about how we can help make cities in Malaysia smarter and more people-focused.
The free charging stations I encountered in South Korea may have been a small detail, but they encapsulated a much larger philosophy – one that I believe is crucial for the success of any smart city.
A city genuinely cares for its people and doesn’t just focus on economic growth or technological advancements. It focuses on improving everyday life, making it simpler and more enjoyable for its citizens.
As the plane took off, I thought that was the real promise of smart cities: a future where technology serves the people, not the other way around.
The Rocky Road of Smart Cities: My Journey from Idealism to Realism.
The Allure of Smart Cities
In 2015, I embarked on a journey into the world of Smart Cities.
The idea was electrifying — technology had the potential to revolutionize urban living, making cities more efficient, sustainable, and responsive to the needs of their citizens. The possibilities seemed endless, and I was eager to participate in this transformation.
However, the reality I encountered was far from the idealistic vision I had in mind. Breaking into the Smart Cities market was a monumental challenge, fraught with unforeseen obstacles and harsh lessons.
The Birth of an Idea: A Reporting App for Citizens
It started with a simple yet powerful concept: a reporting app that allows citizens to easily file complaints about city infrastructure.
The app would let people report issues like potholes, broken streetlights, or uncollected trash directly to local councils. We believed we had a killer app on our hands. The system also allows citizens to track the progress of their complaints, bringing transparency and accountability to local governance.
We planned to roll out the service via the cloud to all local councils across Malaysia, transforming city management.
Initial Optimism: “How Hard Can It Be?”
As we prepared for the launch, I was optimistic. “Surely, local councils would jump at the chance to improve their services and engage with citizens more effectively,” I thought.
After all, who wouldn’t want to streamline their operations and make their cities more responsive to the needs of their residents? But as it turns out, the road to innovation is often paved with unexpected obstacles.
The Harsh Reality: An Open Can of Worms
The first major hurdle was getting local councils to pay for the service. It wasn’t that they didn’t see the value in it; the problem was more complex.
For one, the app was like an open can of worms.
It exposed the inefficiencies and shortcomings of local government, and not everyone was eager to highlight those issues. Additionally, some councils expressed a sense of pride—or perhaps stubbornness.
“We can build this ourselves,” they’d say, and some of them did try. But more often than not, these homegrown solutions fell short.
A Sobering Realisation: “Why Isn’t Anyone Using It?”
After the launch, they were left scratching their heads. “Why isn’t anyone using it?” This question haunted us.
Despite their efforts, nobody seemed to realize that their city had such an app. It was a frustrating experience. They had assumed that the ease of filing complaints and tracking progress would be enough to drive adoption.
But it wasn’t. The app was met with a collective shrug, and the uptake was dismal.
Copycats and a Tough Decision
To add insult to injury, we soon noticed copycat apps popping up. Others had taken our idea and run with it, often with the same lukewarm results.
It was disheartening.
After some time, we made the tough decision to ditch the application. It was a painful lesson in the harsh realities of the Smart Cities market and a sobering reminder that not every good idea translates into success.
The Long Haul: Nine Years of Persistence
Fast forward nearly nine years, and my company, Favoriot, is still trying to penetrate the Smart Cities segment. It’s been a tough nut to crack, and the challenges haven’t gotten any easier.
We even joined the Malaysia Smart City Alliance Association (MSCA) to gain easier market access. I thought being part of this collective would open doors, but the reality was more complicated.
The Complexity of Building Smart Cities in Malaysia
I’ve understood that building smart cities in Malaysia is a tedious and complex process fraught with challenges.
“Where do you even start?” I’ve heard this question countless times from city planners and local councils. Without clear Smart City Indicators to guide them, many cities simply don’t know how to begin their Smart City journey.
There’s a lot of confusion, a lack of vision, and an overwhelming sense of inertia.
Talent Gap and Slow Decision-Making
One of the biggest challenges is the talent gap. There aren’t enough skilled professionals in local councils who understand the nuances of Smart Cities.
Vision is blurred, and decision-making is painfully slow — like a snail inching its way forward.
And then there’s the politics, which adds another layer of complexity to an already complicated process.
The Funding Dilemma: A Major Roadblock
But perhaps the biggest killer of all is funding — or rather, the lack thereof. “How can we afford this?”. The reality is that many local councils don’t have the budget to implement Smart City solutions.
And when they do seek funding, they often turn to solutions providers with an unreasonable expectation: a 100% Private Finance Initiative (PFI). “We need you to front all the costs,” they say, “and maybe, just maybe, you’ll see some return on your investment down the line.”
The Reality of Local Council Services
However, not all local council services are meant to generate money. Most of them aren’t.
The real value of these services lies in cost savings, operational efficiency, and improved quality of life for citizens.
But try explaining that to someone holding the purse strings and looking for immediate financial returns.
It’s a tough sell.
Greenfield vs. Brownfield Cities: Different Challenges
I’ve also learned that not all cities are equal regarding Smart Cities.
Greenfield cities — newly built from the ground up — have different challenges than brownfield cities, which are older and already developed. The pain points are different, and so is the decision-making process.
What works for one city might not work for another, making scaling Smart City solutions daunting.
The Frustration of Trials
And then there’s the issue of trials.
“Let’s start with a proof of concept,” they say.
But all too often, these trials go nowhere. They don’t lead to commercial agreements or full-scale deployments.
Instead, they fizzle out, leaving everyone involved feeling frustrated and disillusioned.
The Reality of Smart Cities in Malaysia
So the next time you hear someone touting the number of Smart Cities launched in Malaysia, take it with a grain of salt.
Many of these so-called Smart Cities are little more than proof-of-concept projects — limited trials that never see the light of day beyond the initial launch.
A Strategic Shift: Diversifying Beyond Smart Cities
Given this challenging landscape, we at Favoriot have made some tough decisions.
While we’re still involved in Smart Cities, we’re no longer putting all our eggs in that basket.
We’ve diversified our focus, taking on other IoT projects unrelated to Smart Cities.
It’s a matter of survival.
As much as I believe in the potential of Smart Cities, I’ve realized that it’s not a silver bullet.
It’s a sexy concept, sure, but it can also be a business killer if you’re not careful.
Balancing Ambition with Practicality
It’s all about balancing ambition with practicality.
Yes, I’m still passionate about Smart Cities, and I’ll continue to support the development of smarter, more sustainable urban environments.
But I’m also realistic about the challenges.
We need to be smart about where we invest our time, energy, and resources. After all, there’s a lot more to IoT than just Smart Cities, and exploring all the possibilities is crucial if we want to stay in the game.
Conclusion: Reflecting on the Journey
As I reflect on this journey, I can’t help but think about how far we’ve come and how much we’ve learned.
The Smart Cities market may have been more complex than I initially imagined.
Still, it’s been an invaluable experience that has shaped how I approach business and innovation.
And who knows?
The next big breakthrough may be around the corner.
With Favoriot, you’re not just adopting a technology but embracing the future.
Favoriot IoT Platform
The Internet of Things (IoT) transforms industries, cities, and everyday life. If you’re not leveraging this technology, you’re missing out on a revolution that’s happening right now.
Favoriot stands at the forefront of this transformation, offering an innovative platform that’s essential for staying competitive.
You must choose Favoriot as your go-to IoT platform before it’s too late.
Proven Expertise and Global Recognition
Favoriot’s journey began with a clear vision: to lead the IoT revolution. With decades of experience in IoT, telecommunications, and smart city projects, Favoriot brings unparalleled expertise.
This experience translates into a reliable, scalable, and globally recognized platform.
With users from over 120 countries, Favoriot’s reputation is built on successful deployments and satisfied clients.
Speedy Deployment and Effortless Scalability
One of the biggest challenges in IoT implementation is the time it takes to move from concept to market.
Favoriot drastically shortens this timeline, allowing for rapid deployment of IoT solutions. This means you can immediately start seeing the benefits of your IoT projects.
Additionally, Favoriot’s platform is designed for effortless scalability, ensuring that as your IoT needs to grow, the platform can grow with you.
Imagine launching your IoT project in days instead of months. Favoriot makes this possible, keeping you ahead of the competition and ready to seize new market opportunities.
Cost-Effectiveness and Financial Efficiency
Developing an in-house IoT platform is not only time-consuming but also costly. The hidden costs of development, testing, and maintenance can quickly add up, often exceeding initial budgets.
Favoriot offers a pre-built, comprehensive IoT solution that saves you significant time and money.
With predictable costs, you can budget more effectively and invest resources where they matter most.
Don’t let high costs and prolonged timelines hold you back. With Favoriot, you get a cost-effective solution that’s ready to deploy, freeing up your budget for other critical investments.
Advanced Security and Reliability
In the IoT world, security and reliability are paramount. Data breaches can be costly and damaging to your reputation.
Favoriot ensures a secure and stable IoT environment with advanced security features.
This reliability means you can trust that your data is protected and your IoT systems perform as expected.
Protect your investments with a platform that prioritizes security. Favoriot’s advanced features keep your data safe and your operations running smoothly.
Comprehensive Support and Continuous Updates
Favoriot is more than just a platform; it’s a partner in your IoT journey. With dedicated support, including technical assistance, marketing resources, and training,
Favoriot ensures you have everything you need to succeed.
Regular updates mean your platform stays cutting-edge, incorporating the latest advancements in IoT technology.
Why struggle alone when you can have a dedicated partner? Favoriot provides ongoing support and continuous improvements, keeping you at the forefront of IoT innovation.
Empowering Education and Innovation
Favoriot isn’t just about business; it’s about building the future. By integrating its IoT ecosystem into educational institutions, Favoriot helps shape the next generation of IoT experts.
Students gain hands-on experience with real-world IoT applications, preparing them for the technology-driven workforce of tomorrow.
Be part of the movement that’s shaping the future. Favoriot empowers education and innovation, ensuring a steady stream of skilled professionals ready to tackle the challenges of tomorrow.
Impact on Smart Cities
Favoriot has been instrumental in developing smart city solutions across Malaysia and beyond.
Favoriot enables city planners to implement efficient and sustainable urban solutions by providing an open-system IoT middleware.
These smart city applications enhance quality of life, reduce costs, and promote sustainability.
Join the cities of the future. Favoriot’s smart city solutions are transforming urban environments, making them more livable and sustainable.
Act Now or Miss Out
The IoT revolution is happening now, and the window to gain a competitive edge is closing fast.
Favoriot offers a proven, reliable, and innovative platform to help you stay ahead.
From rapid deployment and cost savings to advanced security and dedicated support, Favoriot provides everything you need to succeed in the IoT landscape.
Don’t let your competitors outpace you. Choose Favoriot today and be part of the IoT revolution. With Favoriot, you’re not just adopting a technology; you’re embracing the future.
Staying ahead is no longer an option — it’s a necessity.
Imagine a world where your skills not only keep pace with technology but set the pace. The next big breakthrough could be yours in the swiftly advancing realm of the Internet of Things (IoT) and Artificial Intelligence (AI). FAVORIOT is launching a dynamic training series that will revolutionize how you engage with technology.
This is your gateway to becoming an IoT, AI, and Smart Cities leader.
With each session designed by industry experts, our training offers a rare look into the strategic and technical aspects of modern technologies. From understanding the basics to applying advanced concepts in real-world scenarios, the content is tailored to ignite a transformational skill set.
But that’s just the beginning.
As you delve deeper, you’ll discover how these technologies are shaping the future and crucial to solving today’s most pressing challenges. How can IoT and AI drive sustainable urban development? What role will you play in the smart cities of tomorrow?
The answers to these questions might redefine your career.
Just as you master the intricacies of IoT integration or leverage AI for data-driven solutions, a new landscape emerges — how to innovate responsibly and ethically in a world dependent on smart technology. FAVORIOT’s training doesn’t just prepare you for the current wave of technological advancement; it equips you to lead the next.
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Take your pick! Contact us for more details, or schedule an appointment!
Building a second product in the shadow of a complex first creation is a tale of ambition, optimism, and the stark realities of the innovation process. I want to share our real story of creating Favorsense at Favoriot, hoping that our struggles and lessons can light the path for other aspiring innovators in the Internet of Things (IoT), especially those venturing into the intricacies of Smart Cities.
The Inception: A City’s Call to Action
I remember walking through the streets of my city, sensing the pulse of urban life, and observing the stark challenges of urban infrastructure.
The problems demanded attention, from the minor inconveniences of littered sidewalks to the perils of damaged public utilities. It was here that the concept of Favorsense was born.
Raqib, our first IoT product, was already in development. Yet, the city’s heartbeat called for a solution that could resonate with its rhythm.
Thus, we developed Favorsense to transform how citizens engage with their urban environment.
Photo by Artem Zhukov on Unsplash
Embarking on the Favorsense Journey
The journey was not without its trials. While Raqib, a complex health monitoring system, continued on its intricate development path, Favorsense unfolded with a different team and vision.
We believed that building a Smart City application would be simpler. However, there was a maze of unforeseen challenges.
Favorsense was envisioned as a mobile application empowering citizens to report urban issues. It was an elegant solution — simple yet powerful. Through the lens of their smartphones, residents could capture the essence of urban problems, pinning them to the attention of those who could enact change.
The Components of Change
The application’s strength was its simplicity. A photo, a geotag, and a timestamp were all needed to create a genuine and actionable report.
This triumvirate of data became the cornerstone of our solution, accompanied by the Crowdsensing Management Platform (CMP) and the Field-Force module for efficient issue resolution.
Despite its potential, Favorsense needed help to find its financial footing. Pitching to councils, engaging with Smart City conferences, and aligning with alliances like the Malaysia Smart City Alliance (MSCA), we faced the long and convoluted sales cycles endemic to dealings with governmental bodies.
Photo by Wina Tristiana on Unsplash
Market Realities and Strategic Shifts
The numbers spoke of massive potential — over 150 councils in Malaysia alone and a global urban tapestry awaiting a solution like ours. Yet, the transition from concept to revenue-generating product was laden with obstacles.
Our go-to-market strategy had to evolve, pivoting from direct pitches to strategic partnerships.
Learning on the Path of Innovation
In the thick of our efforts, we gleaned valuable insights:
Understanding the Audience: Knowing the needs and pains of our council partners was crucial. It informed our design and pitch, aligning Favorsense with the genuine needs of the market.
The Power of Iteration: Our past endeavors were invaluable but not definitive. We learned to iterate, innovate, and improve Favorsense in response to market feedback.
Flexibility is Key: Our initial market strategies were not silver bullets. We had to be agile, ready to pivot and adapt to the unique challenges faced in the Smart City sector.
Photo by Tiago Louvize on Unsplash
Favorsense: A Smart City Symphony
Favorsense became more than a product—it became a mission. We aimed to harmonize the discourse between citizens and their cities and foster responsive, accountable, and smart urban environments.
In closing, the journey of creating Favorsense is a microcosm of innovation in the IoT space.
It is a testament to understanding one’s audience, the power of iteration, and the imperative of flexibility.
For those embarking on similar endeavors, let these be your guiding principles, just as they have been ours at Favoriot.
Dr. Mazlan Abbas 