
Embarking on a journey as the CEO of an IoT company, especially when one has never envisioned reaching such a pinnacle, is an experience filled with unique challenges and valuable lessons.
My path to becoming a CEO was unconventional, as my career goal was always to become a CTO.
However, life had other plans, and I found myself at the helm of a new IoT company, a subsidiary of a publicly listed company.
This 2.5-year tenure was eye-opening and instrumental in shaping my professional insights.
Lesson 1: Understanding the Multifaceted Role of a CEO
My first revelation was the expansive scope of a CEO’s responsibilities.
Furthermore, this is a new subsidiary responsible for a new business venture.
And the business area is very new – the Internet of Things (IoT).
Unlike my previous technical-focused roles, being a CEO required a holistic approach, managing product development and technology and steering the business’s strategic direction.
Building a team of experienced professionals, we created Smart City Solutions, a venture that demanded a blend of technical understanding and business savvy.
Lesson 2: Navigating the Complexities of Selling IoT Solutions
One significant challenge was underestimating the complexity of selling IoT solutions to local councils.
Unlike typical products, IoT solutions involve navigating bureaucracy and complex decision-making processes.
The sales cycle was excruciatingly long, a factor I had initially overlooked.
Lesson 3: The Pitfall of a Singular Market Focus
Our strategy initially focused on a single market with a singular product line.
This approach was a miscalculation due to the lengthy sales cycle and the need for extensive customer validation.
In hindsight, pivoting earlier to a different product or a more competitive market segment would have been more effective.
Lesson 4: Establishing a Brand in a Nascent Industry
A silver lining in our journey was the ease of establishing ourselves as an IoT brand in Malaysia, one of the industry’s early players.
This positioning opened doors to numerous opportunities, including invitations to conferences globally, enhancing our brand visibility.
Lesson 5: Overlooking Synergies Within the Parent Company
A missed opportunity was not leveraging the strengths and networks of our parent company’s group.
Instead of venturing out to find new markets and customers, tapping into the existing network within the group would have been a strategic advantage.
Lesson 6: The Imbalance between Product Development and Market Outreach
Our focus leaned heavily toward product development, overshadowing the need for effective marketing and customer engagement.
This imbalance led to a lack of real-world feedback and potential partnerships, which could have significantly influenced our market presence.
Though my tenure as a CEO was brief, the lessons learned are invaluable.
They have enriched my professional outlook and laid a strong foundation for my future endeavors, particularly in building my own startup.
The journey taught me the importance of flexibility, understanding market dynamics, and the power of strategic partnerships, insights I eagerly carry forward into my next chapter.
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