If We Face Another COVID-19 Pandemic in 2024, Use the T.O.U.G.H Strategy to Survive.

The image was created using Midjourney by the Author of Startup Journey.

The number of COVID-19 cases is rising as we approach the end of 2023.

Are we going to face another pandemic?

I don’t think any country or business can survive another lockdown. The price of a lockdown is very high, as we have faced in 2020–2021.

The COVID-19 pandemic has posed unprecedented challenges for businesses worldwide, mainly for startups that may need more financial cushion or market presence of larger companies.

Adopting a strategic approach is crucial for survival and growth in these turbulent times. The T.O.U.G.H strategy provides a roadmap for startups to navigate this crisis effectively.

T — Tighten Financial Controls

In the face of economic uncertainty, stringent financial management becomes the lifeline for startups. The first step is to conduct a thorough review of your financials. This means going beyond the usual budget checks and delving into a meticulous analysis of all expenditures.

  1. Cutting Non-Essential Costs: Begin by identifying and cutting back on non-essential expenses. This might include postponing major purchases or cutting back on discretionary spending.
  2. Cash Flow Management: Cash flow is the lifeblood of your business. Develop a cash flow forecast to anticipate incoming and outgoing cash and make informed decisions.
  3. Emergency Fund: Building an emergency fund can provide a buffer to help your startup weather unforeseen financial challenges.
  4. Exploring Funding Options: Investigate all available funding options, including government relief programs, grants, and loans designed to help businesses during the pandemic.

O — Optimize Operations

The following key area is optimizing operations to ensure maximum efficiency. This is a multifaceted approach that involves reevaluating your operational strategies.

  1. Adopting New Technologies: Embrace technologies that can automate and streamline processes, such as cloud computing, AI, or project management tools.
  2. Outsourcing: Outsourcing non-core activities can help reduce costs and allow your team to focus on critical business functions.
  3. Remote Work Models: Adopt flexible work arrangements to maintain productivity while ensuring the safety of your team.
  4. Lean Operations: Aim for a lean operational model that maximizes resources and minimizes waste in all forms.

U — Understand Your Customers’ Changing Needs

The pandemic has altered consumer behaviors and expectations. Adapting to these changes is crucial for maintaining relevance and competitiveness.

  1. Market Research: Conduct ongoing market research to understand how customer needs and behaviors evolve.
  2. Customer Engagement: Maintain open lines of communication with customers through social media, surveys, and direct outreach.
  3. Adapting Offerings: To align with current market demands, pivot your products or services. This could mean anything from tweaking your product features to completely overhauling your service delivery model.
  4. Value Proposition: Reevaluate your value proposition to ensure it aligns with your customer’s needs and pain points.

G — Go Digital

The pandemic has accelerated the digital transformation. For startups, this presents both a challenge and an opportunity.

  1. Enhancing Online Platforms: Invest in your website and e-commerce platforms to ensure they are user-friendly, secure, and capable of handling increased traffic.
  2. Digital Marketing: Leverage digital marketing tools and platforms to reach a wider audience. This includes SEO, content marketing, social media, and email marketing.
  3. Virtual Services: If applicable, transition to offering services virtually. This could involve online consultations, digital product delivery, or virtual events.
  4. Data Security: With increased digitalization, ensure your data security measures are robust to protect your business and customers.

H — Hold onto Your Core Values

In times of crisis, a company’s core values and culture become its guiding star.

  1. Mission and Vision: Reaffirm your company’s mission and vision. This helps in keeping the team focused and motivated.
  2. Transparency and Communication: Maintain transparency with your team and stakeholders. Open communication fosters trust and loyalty.
  3. Employee Well-being: Pay attention to the well-being of your employees. Supportive leadership can boost morale and productivity during challenging times.
  4. Community Engagement: Engage with your community. Whether supporting local initiatives or offering helpful services, community engagement can enhance your brand’s reputation and relevance.
The image was created using Midjourney by the Author of Startup Journey.

Conclusion

The T.O.U.G.H strategy offers a comprehensive approach for startups navigating the COVID-19 pandemic. By Tightening Financial Controls, Optimizing Operations, Understanding Customers’ Changing Needs, Going Digital, and Holding onto Core Values, startups can survive the current crisis and lay the groundwork for future resilience and success.

The pandemic, while challenging, also presents opportunities for innovation and growth.

Startups that adapt swiftly and effectively to these changing circumstances are well-positioned to emerge more substantially and resilient in the post-pandemic world.

Remember, resilience in business is not just about weathering the storm but also about being prepared to seize new opportunities in its aftermath.

Lessons Learned: When Building IoT Product Amidst a Global Pandemic Crisis

Photo by Nik on Unsplash

Our Startup almost closed down during the COVID-19 global crisis.

We have seen many others crumble.

It’s not easy.

There was a lot of sacrifice by all of the team members.

That’s the reality of a startup founder.

The road of startup life is often filled with unexpected twists and turns.

It’s a rollercoaster ride of thrilling peaks and disheartening troughs where success and failure intermingle.

Promising Product But Wrong Timing

Our tale unfolds with a promising product whose journey was marked by unfortunate timing and intertwined with the unforeseen global pandemic.

Our story began with a spark of innovation aimed at crafting an IoT solution for the safety and well-being of seniors called Raqib.

We saw a vast market awaiting as societies globally were aging.

Yet, the market response was slow, which left us disheartened and pushed us to rethink our target audience.

Photo by ibrahim uz on Unsplash

Pivoting Market Segment – Wrong Timing Again!

With hope in our hearts, we shifted our focus towards ensuring the safety and health of Umrah and Hajj pilgrims.

The essence of our product stayed the same, yet now, it offered solace to pilgrims during their sacred journeys.

The initial reactions during the trials in 2018 and 2019 were hopeful.

We even added a roaming SIM card feature, making the transition from home countries to Mecca smoother for the users.

Our hearts soared as all indicators hinted at a bright future awaiting our product.

Photo by Fusion Medical Animation on Unsplash

However, the winds changed in 2020 when the COVID-19 pandemic swept the globe, halting international travel.

Limited Mobility Killed Our Product!

Our product, heavily reliant on pilgrim mobility, faced an unforeseen challenge. As travel bans extended into 2021, our product lingered uncertainly, and our spirits sank.

When the world started moving again in 2022, reality hit us hard: our product needed more than we could provide to remain viable.

The financial burden of necessary hardware upgrades and additional research was too heavy.

The cruel timing forced us to decide to discontinue our cherished project.

This period, albeit painful, served as a turning point.

Through the storm, we tirelessly worked on diversifying our projects, crafting new paths to revenue.

Looking back, the adversity fueled our growth, pushing our startup to evolve.

Our expedition with this IoT solution is a vivid testimony to the uncertainties surrounding startup endeavors.

Adapt to Survive

Numerous external factors beyond our control play significant roles, with timing being a crucial player.

However, as startup founders, our journey also showcased our adaptability and resilience.

Our obstacles morphed into stepping stones, propelling us to learn, grow, and shift our sails toward success.


As we march ahead, we cradle the invaluable lessons from this expedition close to our hearts.

We’ve learned that:

  1. In the startup realm, timing is a significant factor, yet resilience is the cornerstone of navigating challenges.
  2. Adaptability is crucial when external circumstances shift dramatically.
  3. Diversifying projects can be a buoy in turbulent waters, keeping the startup afloat.
  4. Every hurdle carries a lesson, and each setback paves the path for growth and new opportunities.

Maybe you can also leave comments and share your story during the global pandemic. Thanks!


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IoT in the World of Covid-19

[The article was originally published in IoT World]

Since early last year (2020), most of us have now lived in the new norm. Most of the things that we do physically has now changed drastically either with the usage of technology of the way we interact.

Digital and telecommunications are two forms of technology which are critical in the new norm. With physical distancing or periods during lockdown, the only way we get in touch is via telecommunications. Pen and paper has been reduced drastically with conversion of content into digital. Usage of Internet especially online conferencing for either webinars or meetings have been a new norm.

But how do technology like Internet of Things (IoT) can play a significant role in the new norm? Check out the video from Dr. Mazlan Abbas, FAVORIOT below.